Customer service

KeysGermany doesn’t just sell you a key. We offer complete service and support with the purchase of your product.

  • Instant delivery 24/7
    • We will send you the product key, download link and installation instructions 2 minutes after confirming reception of your payment
    • Our download center offers you software installers and instructions in 5 languages (German, English, French,
      Italian, Spanish)

  • Invoice and proof of origin
    • With your order confirmation we automatically attach an invoice with our VAT ID and Microsoft Partner Number.
    • Together with your invoice, we provide an automatic certificate with the license contract information. This serves to document the legal origin of the software.

  • Product warranty
    • We offer our clients a 30 day 100% money back guarantee and a lifelong product warranty
    • Guaranteed online activation
    • We sell new licenses from Germany, not pre-owned
    • Our product keys are quality checked before shipping

  • Legal
    • We fulfill all legal requirements regarding our information duties
    • We sell only product keys with matching licenses
    • We offer proof of origin for every license.

  • Fast and Secure Payments
    • Paypal
    • Bank transfer
    • Western Union

  • Software Download
    • Fast and secure downloads from our download center (no registration required)
    • All software installers have been checked for viruses and malware
    • Our download center is available in five languages

  • Our Customer Service
    • By phone for 4 hours per day
    • 24/7 by email
    • Multilingual customer support (German, English, French, Italian, Spanish)
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